AI customer support for every business

Your store, always answering.

NexReply handles customer questions 24 hours a day — in any language, any dialect, any style. Connect your store, set it up in minutes, and never miss a customer again.

Start for free See how it works

No credit card required · Setup in 5 minutes · Cancel anytime

Always online

Any language

Live catalog

Hola! ¿Tienen ese modelo en azul?

Spanish

Machan, eka stock thiyenawada?

Singlish

この商品はまだありますか？

Japanese

Language intelligence

Talks like a
local, everywhere.

NexReply detects what language your customer is writing in — and replies in that exact language, dialect, and tone. Not a translation, a real conversation.

English

Spanish

French

Arabic

Japanese

Sinhala

Hindi

+ 93 more

Supports local dialects and informal speech — not just formal language. Your customers talk naturally, NexReply understands.

How it works

Live in under
five minutes.

No developers. No complex setup. Connect your store, add your business info, and NexReply is answering customers.

Set up your business

Add your name, hours, location and FAQs. This is what NexReply learns — the more you add, the smarter it gets.

Connect your catalog

Link Shopify, WooCommerce, your own API, or upload a spreadsheet. Products and stock sync automatically.

Connect WhatsApp

Add your WhatsApp API or bot credentials. NexReply starts listening and replying to customers instantly — no extra setup.

Watch it work

NexReply handles 24/7. Hard questions escalate to you as tickets — with the full conversation already there.

Features

Built for businesses
that mean it.

Any language, any dialect

Detects the customer's language automatically. Replies in their exact style — including informal speech and local slang.

Live product catalog with images

Knows your stock in real time. When an item is out, suggests the nearest alternative and sends product photos directly in chat.

Photo product search

Customer sends a photo of what they want — NexReply identifies it and finds the closest match in your catalog.

Smart human escalation

When AI can't help, a ticket is created instantly. Your team takes over with full conversation context — no customer is left waiting.

Real-time owner dashboard

Watch chats happen live. Jump into any conversation. Sync status updates instantly. No page refresh needed.

NexReply Assistant

online

Do you have this jacket in size M?

Yes! The Slim Fit Jacket is available in Medium — $89. Only 2 left in stock.

Is there free shipping?

Free shipping on orders over $60. This qualifies — shall I help you with anything else?

Product intelligence

Sends photos,
knows your stock.

NexReply doesn't just answer questions — it shows your products. When a customer asks about an item, they get the photo, price, and stock count instantly.